Website terms & conditions.

Lotus Strategic Services is an Australian-managed business intelligence, strategy, business development and advisory company serving businesses throughout Australia.

Our services may include business intelligence, strategic business audits, business strategy, market and competitor research, growth strategy, business development, lead generation, sales and operational analysis, research, advisory and related business services.

The information contained on this website is provided for general information about Lotus and its services.

Website content does not constitute legal, financial, accounting, taxation, investment, employment, migration or other regulated professional advice.

You should obtain appropriate professional advice relevant to your circumstances where required.

Accessing this website, submitting an enquiry, downloading material, subscribing to communications or booking a discovery call does not by itself create a client, adviser, fiduciary or other professional relationship between you and Lotus.

A client relationship will arise only where Lotus and the relevant client enter into an appropriate agreement or otherwise expressly agree to an engagement.

Lotus may offer complimentary discovery calls to prospective clients.

A discovery call is intended to understand the prospective client's circumstances, objectives and potential requirements and to determine whether Lotus may be able to assist.

A discovery call does not constitute a comprehensive business audit, professional advice or a guarantee that Lotus will accept an engagement.

Business intelligence, research, market information and strategic observations may be based on information available from public, commercial, client-supplied and other lawful sources.

Although Lotus seeks to use reasonable care in preparing information, commercial information can change rapidly and third-party information may be incomplete or inaccurate.

Unless expressly agreed otherwise, Lotus does not warrant that general information published on this website is complete, current or suitable for a particular business decision.

Business performance depends on numerous factors outside Lotus's control.

Nothing on this website constitutes a guarantee of:

Any examples, strategies or observations should be considered in the context of the particular business and circumstances.

• increased revenue;
• increased profit;
• new clients;
• successful lead conversion;
• market growth;
• business expansion;
• investment returns;
• any particular commercial outcome;

Services provided to paying clients may be governed by separate agreements, proposals, Statements of Work, engagement terms or other contractual documents.

If there is an inconsistency between these Website Terms and a written client agreement relating to particular services, the client agreement will prevail to the extent of that inconsistency.

Unless otherwise stated, the content of this website is owned by or licensed to Lotus Strategic Services.

This includes, where applicable:

You may view and use website content for legitimate personal or internal business reference purposes.

You must not, without prior written permission from Lotus:

Nothing in these Terms prevents any use permitted by applicable copyright law.

• text;
• graphics;
• branding;
• logos;
• designs;
• frameworks;
• methodologies;
• reports;
• templates;
• downloadable resources;
• strategic models;
• training materials;
• photographs;
• videos;
• other website content;
• reproduce substantial website content for commercial use;
• republish Lotus materials as your own;
• sell or sublicense Lotus content;
• remove copyright or proprietary notices;
• copy Lotus proprietary frameworks or paid resources for redistribution;
• use Lotus branding in a manner that suggests endorsement, affiliation or partnership where none exists;

Names, logos, branding and other distinctive brand elements displayed on this website may be protected by intellectual property laws.

The phrases “We see what others don't.” and “The Lotus Standard.” are used by Lotus as brand identifiers.

No licence to use Lotus branding is granted merely through access to this website.

You must not knowingly use this website:

• for unlawful purposes;
• to interfere with the operation or security of the website;
• to attempt unauthorised access to systems or information;
• to introduce malicious software;
• to impersonate another person or organisation;
• to submit deliberately false or misleading information;
• to scrape or systematically extract website content in a manner that breaches applicable law or these Terms;
• to infringe the rights of Lotus or another person;

You are responsible for ensuring that information you provide to Lotus through the website is accurate to the best of your knowledge and that you are authorised to provide it.

Please do not submit highly sensitive, confidential or security-sensitive information through a general website enquiry form unless Lotus has requested that information and an appropriate secure method has been provided.

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

The website may integrate with or link to third-party platforms such as meeting-booking systems, CRM systems, social-media platforms, analytics providers and other business services.

Third-party services operate under their own terms, privacy policies and security practices.

Lotus is not responsible for the operation or content of a third-party website merely because this website links to it.

We seek to maintain a professional and functional website, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, updates, technical problems, third-party services or circumstances beyond our reasonable control.

To the maximum extent permitted by law, Lotus excludes liability for loss arising solely from reliance on general information published on this website where that information was not provided as part of a specific paid engagement.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by law.

Nothing in these Terms is intended to exclude or restrict rights that cannot lawfully be excluded or restricted under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or other applicable legislation.

Our collection, use, storage and disclosure of personal information is addressed in our Privacy Policy, which should be read together with these Terms.

Read the Privacy Policy.

We may update these Website Terms from time to time to reflect changes to the website, our services, business operations or applicable law.

The current version will be published on this website and will state the date of its latest update.

Changes apply prospectively from publication unless otherwise required by law.

These Terms are governed by the laws applicable in Western Australia, Australia.

Subject to any rights that cannot lawfully be excluded, the parties submit to the jurisdiction of the courts of Western Australia and courts entitled to hear appeals from those courts.